Pack and Private Walks in Lakewood, Long Beach, and Signal Hill

We schedule services in time blocks. We will take into account your preferred start time, but we cannot guarantee exact start times due to our daily route and unforeseen circumstances including traffic and other scheduled services sometimes needing more time. Pets with strict medication times and crated dogs are given priority and we will aim to arrive within a 1 hour time window. Vet/groomer visits and pet taxi are also given priority times.

Private walks are scheduled during the morning – afternoon or evening time blocks. Please note that private walks requested in the evening block are considered add-ons and have a $5 surcharge.

Pack walks and doggy play days are scheduled for pick up in the late morning/mid-day time block. We will drop your dog off by the end of the mid-day/early afternoon time block, depending on our route for the day.

Live-in stays are scheduled during the morning – evening time blocks.

Almost overnights are scheduled in the evening/overnight time block and overnight stays are scheduled in the overnight time block.

Morning: 8 am – 11 am
Mid-Day: 11 am – 2 pm
Late Afternoon: 2 pm – 6 pm
Evening: 6 pm – 8 pm
Overnight: 10 pm – 6 am

When you start service, you will meet with 1-2 of our sitters. We work together as a team to provide consistent, top quality care. This allows us to increase our availability when you have last minute plans and need pet care or when one of your sitters needs time off for personal appointments or vacation time. In other words, your pets will have their own personal pet care team.

Of course! While we cannot always guarantee availability on short notice, we will do our best to accommodate you. For services requested same day, after 7 pm the prior day, or with less than 48 hours notice on holidays, there is a $5 surcharge.

Private walks are available every day of the week, Sunday through Saturday. Pack walks are available Monday through Friday. Doggy play days are scheduled Tuesdays, Wednesdays, and Thursdays.

Please note: on Thanksgiving, Christmas Day, and New Years Day, private walks, pack walks, and doggy play days are unavailable. These days are reserved and fully dedicated to pet sitting visits.

There is a $10 surcharge per walk on the following holidays: New Years Eve, Presidents Day, Easter Sunday, Mothers Day, Fathers Day, Fourth of July, Memorial Day, Labor Day, Halloween, and Christmas Eve.

This goes directly to our sitters as a gratuity and “thank you” for being there for our clients on these holidays.

We take some simple but necessary precautions. For the health and safety of our clients, dogs attending pack walks or doggy play days must be current in the following vaccinations and screenings:

• Dogs must be vaccinated/titer tested every 6 months for Bordetella (kennel cough) and we also recommend canine influenza + stool test. Dogs must be kept current on vaccinations or antibody titer tested for rabies, DHLPP (distemper, hepatitis, parainfluenza, and parvovirus).
• Puppies attending must be at least 16 weeks old and have their 3 sets of vaccinations and rabies vaccine.
• All dogs must be kept current on flea treatment. We cannot bring females in heat. Dogs over 10 years old or with pre-existing conditions need a Senior Release Form signed by their vet.
• Dogs new to pack walks and doggy play days must complete and pass a temperament test.

Depending on the severity of weather conditions, Hush Puppies Pet Care will either continue as usual or shorten walks with notice. Hush Puppies Pet Care will give notice in either case.

On hot days (over 90 degrees), way may shorten your pups walk to 15 minutes and spend the remaining time inside playing with your pet or snuggling. During our walk, we will bring along a doggy water bottle and upon request, put on client-provided dog’s booties and hose down water-happy dogs.

On extremely rainy days, we may shorten your pups walk to 15 minutes and spend the remaining time inside playing with your pup or snuggling. During our walk, we will bring along an umbrella and put on client-provided pup raincoats.

Cancellations need to be made through your online portal account. For private walks, pack walks, doggy play days, groomer/vet visits, pet taxi, and supply pick up, cancellations not made by 7 pm the day prior are not eligible for credit. For drop-in (15, 30, 60 minute), live-in, almost overnight, and overnight pet sitting, cancellations with less than 7 days notice will be given a credit of 50% the invoiced total. There are no credits for early returns. 

Cancellations or downsizes for packages must be done by the 1st of the month. If a service has been paid for and canceled outside of the time frame, the remaining balance will be applied to your Hush Puppies account in the form of credit. We do not offer direct refunds.